How to Claim the Bank of America 7-Eleven Settlement

Ever use your Bank of America debit card at a 7-Eleven ATM and come away with the feeling the charges were… off? It appears you might have been right, and a $2.25 million class-action settlement may be returning some of your money.

Remember, the claim deadline is June 29, 2026. Acting before this date is crucial to ensure you receive any settlement money you’re owed.

In this guide, you can find out who qualifies, how to file, what you can expect, and some important dates you certainly don’t want to miss.

What Is the Bank of America 7-Eleven Settlement?

The lawsuit that is the basis of this settlement has been filed in the U.S. District Court for the Southern District of California in the case Schertzer, et al. v. Bank of America, N.A., et al., No. 3:19-cv-00264-DMS-MSB.

In alleged violation of its contract with customers, Bank of America charged them multiple out-of-network balance inquiry fees for what should have been a single ATM transaction, the lawsuit alleges. The challenged fees were imposed on the ATMs owned by FCTI inside 7-Eleven convenience stores from May 1, 2018, to November 16, 2021.

At the time, a 7-Eleven ATM owned by a company called FCTI, Inc. would automatically perform an ATM balance check when you approached it. While you were trying to get your balance checked, Bank of America charged you an out-of-network fee, even though you didn’t ask for one. Some customers had to deal with this fee more than once while using the ATM.

One plaintiff had to pay $10.50 in fees for cashing $20 out of an ATM.

The Ninth U.S. Circuit Court of Appeals has ruled that the bank’s interpretation was unreasonable and overturned the lower court’s decision in July 2024, sending the case back to the lower court for further consideration on certifying the class. On February 27, 2025, the Ninth U.S. Circuit Court of Appeals agreed that the bank’s interpretation was unreasonable and reversed the lower court’s decision in July 2024 and sent the case back for further consideration of certifying the class. Bank of America did not admit any wrongdoing but agreed to settle the case to avoid additional legal fees and lawsuits.

Is the Bank of America 7-Eleven Settlement Legit?

Yes, completely. Schertzer et al. v. Bank of America, N.A., Case No. 3:19-cv-00264-DMS-MSB, is an active Bank of America, N.A. settlement in the U.S. District Court for the Southern District of California. The settlement money of $2,250,000 applies to any BofA customers who were charged a double out-of-network fee at 7-Eleven ATMs from May 1, 2018, to November 16, 2021. The last date for the fair hearing is August 21, 2026.

The court has conditionally approved the settlement, and the claims process is now fully open. Kroll Settlement Administration is the settlement administrator. Kroll is one of the oldest third-party claims administrators in the United States and regularly administers large consumer class action settlements.

You are likely a class member if you were sent an email message or postcard from Kroll Settlement Administration containing a link to the “OONFeeSettlement.com” website.

Who Is Eligible for the Bank of America 7-Eleven Settlement?

Those who had bank accounts in Bank of America and had been charged more than one out-of-network balance inquiry fee for a single trip to an FCTI-owned ATM store in 7-Eleven stores between May 1, 2018, and November 16, 2021, may be eligible to receive a cash payment from the class action settlement.

In particular, if ALL of the following apply, you are eligible:

1. The Bank of America checking account was open for the entire class period (May 1, 2018 – November 16, 2021)
2. During that time, you were using an FCTI-owned ATM in a 7-Eleven store
3. An ATM visit resulted in a balance inquiry fee that was more than one out-of-network balance inquiry fee.

If you received a payout from the corresponding lawsuit between Weiss and FCTI Inc., date of claim October 2024, then you do not qualify for this payment.

Those who are receiving notification by letter or email are likely to be eligible, but customers who are not sure may check their eligibility with Kroll Settlement Administration.

Who Does NOT Qualify?

• If you are not eligible, then:
• Never made a Bank of America debit card transaction at an FCTI ATM in a 7-Eleven between May 1, 2018, and November 16, 2021.
• You’ve made all your Bank of America ATM withdrawals at a BofA ATM, not a 7-Eleven ATM.
• You have previously made a valid claim, yet were paid in the settlement with Weiss v FCTI.

How to Claim the Bank of America 7-Eleven Settlement

This is the section that most people need: a step-by-step, easy-to-follow guide. Your journey will vary depending on whether you are a current or former Bank of America customer.

If You Are a Current Bank of America Account Holder

As a current BofA account holder, you can feel confident knowing you’ll be automatically enrolled, so there’s no need to worry about missing out.

There is no need to visit any website, fill out any form, or do anything. Your payment will be automatically made and credited to the bank account once the court has given final approval, as long as you remain a Bank of America customer and if you are eligible.

If You Are a Former Bank of America Account Holder

As a former Bank of America account holder, filing a claim is your chance to take action and potentially receive compensation from this settlement.

For people who had a Bank of America account in the past (between May 2018 and November 2021) but have since closed the account or stopped banking with Bank of America, you must submit a claim for any payment. The old customers are not reflected in the bank’s current account records, meaning the settlement administrator will have no means of identification or automatic payment. You need to submit a claim form by June 29, 2026, proactively. If you are a former customer and don’t submit a claim by June 29, you won’t get any money from this settlement, no matter how many times you were double-charged on a 7-Eleven ATM during the time period covered by the settlement.

Here’s how to file, step by step:

Step 1: Locate your Class Member ID

The Kroll Settlement Administration sent you an Email Notice or Postcard Notice, which includes the Class Member ID. The notice was given to the contact information that Bank of America had for your account during the class period. Look in your email inbox (and Spam, Promotions, and Updates folders) for an email from Kroll Settlement Administration about Schertzer v. Bank of America or the website OONFeeSettlement.com. The Class Member ID is included in the body of the email. Look for a postcard from Kroll Settlement Administration in the physical Mail.

Step 2: Gather your Bank of America account number

You’ll need your Bank of America account number to fill out the claim form, or the account number that you used for your old account with Bank of America if you are a former customer. The account number is what is needed to make a valid claim, and it is used to confirm the status and history of the account and transactions during the period covered by the claim.

Step 3: File online or by Mail

The webinar: Go to OONFeeSettlement.com and fill out the claim form with your Class Member ID and Bank of America account number.

By Mail: print off the claim form from oonfeesettlement.com and send it to Schertzer v. Bank of America, PO Box 225391, New York, NY 10150-5391. Time required: 5-10 minutes.

Step 4: Submit before the Deadline

Your final claim form must be submitted online or via the post by June 29, 2026. There are no exceptions. There are no extensions.

Key Dates to Mark on Your Calendar

Payments are delayed until there’s a final sign-off and an appeal has been handled. Payments are not expected to be posted immediately. This is a standard class action settlement process, and the timeline is subject to change should there be appeals following the final approval hearing.

How Much Money Will You Get From the Bank of America 7-Eleven Settlement?

This question does not have a straightforward answer.

Equal cutting (pro rata): Each class member will get the same percent when the net settlement funds (what’s left of the total settlement minus the lawyers’ fees, costs, expenses of the settlement, and service awards) are paid.

Here’s what the calculations look like.

The $2.25 million is the total settlement (the gross amount) before subtracting the lawyers’ fees, costs, and expenses, and what the court will award. After those, the net settlement fund (the amount left to pay class members) will be less than $2.25 million.

Class counsel can request fees of $675,000 (30% of the settlement) plus $35,000 in costs. After those deductions, the remaining net fund is divided among valid claims.

Judge Dana M. Sabraw ordered in February of 2025 that the class could be large. Plaintiffs’ records showed 65,000 potential class members just for May and June of 2018. Sabraw wrote that the total class period is likely to be “multiples of that figure.”

For practical purposes, individual payments are likely to be small (tens of dollars, and more likely just a few) primarily because of the total number of valid claims filed. The value of the settlement is the total value of all the claims realized, not just the individual claims of each class member. However, a payment, even a small one, made for five minutes to fill out a claim form is worth doing.

What If You’re Not Sure Whether You Qualify?

Do not make assumptions. You can find the settlement information on the settlement website, and Kroll Settlement Administration, including by phone at 833-447-8321 or by writing to them at PO Box 225391, New York, NY 10150-5391.

You can visit OONFeeSettlement.com for your official FAQs, or check your notice email to confirm your account status. You can also contact the claims administrator directly.

Recall that your claim is liable for perjury. Fraudulent claims also hurt other eligible Class Members. If you have the least bit of uncertainty about your eligibility, please read the FAQ section on the Settlement Administrator’s website and review all the listed criteria.

Can You Still Opt Out of the Settlement?

Yes, provided you do something by July 7, 2026.

If you would like to remove yourself from the settlement to keep your legal options open to sue on your own, or if you wish to object to the settlement formally, you must do so before July 7. The final approval hearing will occur on August 21, 2026.

Choosing to opt out of the settlement should only happen if you think you can take on Bank of America and ‘win’ a stronger case as a class member. The settlement option is likely the easiest and fastest option.

The Bigger Picture: A Wave of ATM Fee Lawsuits

The Bank of America 7-Eleven settlement is a part of a greater trend of litigation related to ATM fees within the financial sector.

In December 2025, Visa and Mastercard will pay $167.5 million to settle the claims related to their maintenance of high ATM access fees. However, they will not acknowledge any wrongdoing. Other cases have seen similar settlements. One bank-run ATM case settled at $197.5 million, and other banks paid $66 million in 2021.

If you have used several ATMs across a number of banks and networks, you should check open class action databases. You may have the right to other settlements in addition to this one.

Conclusion

This settlement will take a little time to complete, but there’s nothing complicated about it. A federal court has ruled that customers were improperly charged, and Bank of America is paying $2.25 million to settle this charge. A claims process is currently open.

Filling out this entire claim can take as little as ten minutes. There’s no need to go to court, no need to hire a lawyer, and complicated forms won’t bog you down. All you need is the Class Member ID from the Kroll notice and your old Bank of America account number. You’ll also need about five minutes to complete the form online at OONFeeSettlement.com.

Yes, individual payouts are modest, but it’s about the general principle, and it’s about setting a precedent. However small, claims show that a refund is an important step. Class action lawsuits were created specifically to enable ordinary people to be able to speak out against and get a voice in the activities of powerful, large, and sometimes predatory financial firms.

If you are specifically eligible, you should definitely make a claim. If you are not sure and you are a current Bank of America customer, you also need to make a claim. If you are sure, let the claims process work for you.

The claim process will not be extended past June 29, 2026. You also must be acting on this process, as of this moment in time, this is the only claim process open to you.

FAQs

Q: Will I get money from the Bank of America 7-Eleven settlement?

You may. From May 1, 2018, to November 16, 2021, if you incurred multiple out-of-network balance inquiry fees for visiting a FCTI-owned ATM (located at 7-Eleven) and had a Bank of America account, you may qualify. Current Bank of America account holders will be paid automatically. Former account holders will need to file a claim before June 29, 2026.

Q: How do I file a claim for the Bank of America 7-Eleven settlement?

If you used to have a Bank of America account, you will need to go to the website and submit an electronic claim using your Class Member ID (which was sent to you from Kroll Settlement Administration) and your Bank of America account number. You can also fill out the claim form and send it to Kroll Settlement Administration at Schertzer v. Bank of America, PO Box 225391, New York, NY 10150-5391. The due date of this claim submission is June 29, 2026.

Q: Is the Bank of America 7-Eleven settlement legitimate?

Yes, this settlement is real and has been approved by the court to be an active class action settlement in the U.S. District Court for the Southern District of California. Kroll Settlement Administration is the settlement administrator and is one of the most respected claims administrators in the United States.

Q: What is the Bank of America 7-Eleven settlement payout date?

The payment process will not start until the final fairness hearing on August 21, 2026. Payments will be made once all the appeals are completed and a verdict has been reached.

Q: How much will I get from the Bank of America 7-Eleven settlement?

The short answer is that we don’t know. After the claims deadline of June 29 passes and the total number of claimants is known, we will find out. Payments will be made on a pro-rata basis, which means they will come from what’s left of the $2.25 million after attorneys’ fees and costs, and after settlement administration costs are deducted. Based on similar cases, individuals may receive payment ranging anywhere from several dollars to several tens of dollars.

Q: Am I eligible for the Bank of America 7-Eleven settlement?

You qualify if you had a Bank of America checking account and if, between May 1, 2018, and November 16, 2021, you utilized an FCTI-owned ATM located in a 7-Eleven store and were charged multiple out-of-network balance inquiry fees during a single visit. You also did NOT receive payment from the Weiss v. FCTI Inc. case.

Q: What happened with the Bank of America 7-Eleven ATM lawsuit?

A lawsuit was filed against Bank of America in 2019 after it was alleged that the company charged customers duplicate out-of-network balance inquiry fees to FCTI-owned 7-Eleven ATMs. FCTI-owned 7-Eleven ATMs’ case was revived in the Ninth Circuit in July 2024, and Class Certification was granted in February 2025. Bank of America subsequently agreed to settle the matter for $2.25 million.

Q: What is the claim deadline for the Bank of America 7-Eleven settlement?

For former account holders, the Deadline to file a claim is June 29, 2026. The last date to opt out or submit an objection is July 7, 2026.

Don’t wait, The Deadline Is June 29, 2026

If you were a Bank of America customer who accessed a 7-Eleven ATM from May 2018 to November 2021, you have only a limited time to process your eligibility for this settlement. It only takes 10 minutes to fill out the claim form. The closure date is steadfast, and time extensions will not be given for late submissions. Here’s a checklist so you can process your claim as soon as possible:

• Look out for Kroll Settlement Administration’s letter in your email and physical mailbox
• Get your Class Member ID from that letter
• Get your Bank of America account number that you held during the class period
• Go to OONFeeSettlement.com to process your claim online. You can also choose to download the claim form and mail your claim to them
• All of these steps must be completed by June 29, 2026
• For current BofA customers, you have no action to take.

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Sources: OONFeeSettlement.com (Official Settlement Website), Kroll Settlement Administration, Artvoice, Top Class Actions, Open Class Actions, All About Lawyer, ARTVOICE, AOL Finance, CNBC, ts2.Tech, Schertzer, et al. v. Bank of America, N.A., et al., Case No. 3:19-cv-00264-DMS-MSB, U.S. District Court for the Southern District of California

Disclaimer: USA Times Square is not a settlement administrator or law firm. This article is for informational purposes only. For official claim status, contact Kroll Settlement Administration at 833-447-8321 or visit OONFeeSettlement.com.